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Improving Patient Safety & Care 2019
Continuous Learning, Measurement & Improvement
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Improving Patient Safety & Care 2019
Continuous Learning, Measurement & Improvement
6th of February 2019
Royal Society of Medicine, London

Improving Patient Safety & Care 2019

08:15-09:00 Registration & Networking
09:00-10:10 1st Morning Plenary - The Vision & Pathways to Improved Safety & Care for All
09:00 Chair`s Opening Address
Lucy Watson (confirmed)
Chair, The Patients Association
  The Patients Association
09:10 Improving health care through evidence-based guidance
Professor Gillian Leng CBE (confirmed)
Chief Executive, National Institute for Health and Care Excellence (NICE)
  • Improving healthcare through evidence based guidance
  • Assessing safety and effectiveness
  • Evaluating the potential of digital technologies
  • Supporting pathways of care
09:25 Creating a More Just Culture in the NHS
Rt Hon. Matt Hancock MP (confirmed)
Secretary of State for Health and Social Care, Department of Health and Social Care
09:40 The Wound Sector Deal
Michael Lynskey (confirmed)
Senior Business Unit Director, Advanced Wound Management UK, Ireland & Nordics, Smith & Nephew
09:55-10:10 Morning Q&A Panel Debate 1
10:10-10:45 Coffee & Networking
10:45-11:45 2nd Morning Plenary - Investigative Learning, Reporting & Accountability
10:45 Improving patient safety and care: evidence from inspection of services
Professor Ted Baker (confirmed)
Chief Inspector of Hospitals, Care Quality Commission
  • Inspections have shown that many service as are improving
  • They have identified the factors driving this improvement
  • Safety of services remains the biggest concern
  • A radical change in culture is needed to make a real improvement in patient safety
11:00 #ToDipOrNotToDip – Improving the management of UTI in older people
Elizabeth Beech (confirmed)
National Project Lead - Healthcare Associated Infections and Antimicrobial Resistance, NHS Improvement
  • Shared learning using a data driven quality improvement programme in nursing home residents
  • Rapid spread and adoption through clinical networks using Slack
11:15 Improving safety, learning from harm and reducing claims
Denise Chaffer (confirmed)
Director of Safety and Learning, NHS Resolution
  • Understand the role of NHS  in relation to learning from claims
  • Learn  how to promote a system which drives improvements in safety , reducing harm and reducing claims
  • Focus on how best to support patients, carers and staff in  developing  a culture of learning and accountability and not blame
11:30-11:45 Morning Q&A Panel Debate 2
11:45-11:55 Comfort Break
11:55-12:45 Evidence based approaches to improve patient safety & care
11:55 Case Study 1 - Improving patient safety through paperless e-prescribing
Paul Barrett (confirmed)
Business Development Director, CGI
David Chalkley (confirmed)
Deputy CCIO, Digital Safety Lead, Strategic lead for EPMA and pharmacist , Taunton and Somerset Foundation Trust
Anže Droljc (confirmed)
Head of Product Management , Clinical applications at Marand
  • Why e-Prescribing
  • E-Prescribing in practice
  • A clinicians view on e-Prescribing

Find out more about CGI

12:15 Case Study 2 - Equipping patients to self-manage safely
James Dickson (confirmed)
Director, Piota Apps
  • Traditional media not effective
  • Engagement vs Communication
  • Mobile apps: accessible, versatile, affordable

Find out more about Piota Apps

12:30 Case Study 3 - “A Pathway to a Safer Service” - Positive and Proactive use of technology in clinical settings
Jim Tighe (confirmed)
Local Security Management Specialist , West London NHS Trust
  • Working together to keep staff and service users safe
  • Learning Lessons & changing behaviour
  • Improving staff confidence & better outcomes for engagement
  • Achieving best evidence

Find out more about Calla Technology

12:45-13:45 Lunch in the Network Surgery
13:45-14:45 2 Concurrent Plenaries
13:45 Plenary A - A solution for inflation of indwelling catheter balloons; a new innovation to improve patient safety
Jane Graham (confirmed)
New Product Development Specialist, CliniMed Ltd
Sharon Holroyd (confirmed)
Lead CNS Calderdale Bladder & Bowel Service (Adults & Children), Beechwood Community Health Centre
  • Information regarding the innovation
  • Experience in practice, including the patients perspective
  • Has it improved patient safety?
13:45 Plenary B - How Tookie Limited delivered #ALifeMoreNormal using pioneering innovations for patients with lines
Dr Saeed Ahmed (confirmed)
Consultant Interventional Nephrologist, City Hospitals Sunderland NHS Foundation Trust
Mr Ross J Craigie (confirmed)
Consultant Paediatric Surgeon, Royal Manchester Children`s Hospital
Dorothy Peacock (confirmed)
Renal Patient Ambassador, Tookie Limited
Stephen Tooke (confirmed)
Commercial Director, Tookie Limited
Maddy Warren (confirmed)
Brand Ambassador #ALifeMoreNormal, Tookie Limited

Located in Liverpool Alder Hey Children’s Hospital, Tookie is a ‘Health Care Innovation Business’ with the fundamental ethos of enabling people to return to a life with greater levels of normality, freedom & independence enabling more active participation in activities of their choice.

Tookie products are patient, parent and clinician driven innovations, focusing upon line security, incorporating Central Venous Catheters and lines for other patient groups – addressing unmet clinical and patient needs.

Tookie has driven the development of an innovative product portfolio, along with robust clinical ‘adoption’ processes making ‘#ALifeMoreNormal’ a reality.

Maximising our MedTech Parallel Session

14:45-14:50 Comfort Break
14:50-15:35 Plenary Session
14:50 Plenary C - Improving the treatment of patients with severe pressure ulcers using negative pressure wound therapy with instillation
Dr Luc Téot (confirmed)
Associate Professor of Plastic Surgery, Head of Wound Healing Unit – Burns Unit, Hôpital Lapeyronie, Montpellier, France
  • The burden of stage III/IV pressure ulcers to the NHS
  • Current guidelines
  • Why these wounds don’t heal
  • Introducing a novel technology
  • Outcomes and experience in Department of Wound Healing, Montpeiler University Hospital

Find out more about KCI Medical

15:40-16:50 Afternoon Plenary - A Human Factored, Whole System approach to Enhanced Patient Safety, Care & Experience
15:40 Chair`s Introduction to the Afternoon
Lucy Watson (confirmed)
Chair, The Patients Association
15:50 How to save lives & support ”good” deaths in hospital
John Welch (confirmed)
Nurse Consultant for critical care and critical care outreach, University College London Hospitals FT
  • Reliable identification and treatment of deterioration
  • Recognising patients’ at end-of-life
16:05 “Manage Your Referral” website by NHS e-Referral Service – Improving Patient Experience
Radhika Rangaraju (confirmed)
e-RS Senior Programme lead, NHS England
  • How the NHS e-Referral Service has improved the patient experience of managing their referrals online
  • How patients booking their own hospital appointments is empowering patients to manage their own care
  • What we have learnt in our experience of creating ‘Manage Your Referral’
16:20 Sepsis - Addressing the largest cause of serious harm in healthcare
Matthew Inada-Kim (confirmed)
National Clinical Lead Deterioration & Sepsis, NHS England & Improvement
  • Before every avoidable death, there is a deterioration
  • Optimised, collaboratively designed, standardised pathways for its recognition and response with a fully competent workforce are required to achieve best outcomes
  • Engagement of the whole care pathway and systems alignment mitigating for human factors are critical to enabling the safest healthcare the NHS there can be
16:35-16:50 Afternoon Q&A Panel Debate
16:50-16:55 Chairs Closing Remarks
16:55-17:30 Coffee & Networking
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